Privacy Policy

Last Updated: May 1, 2026 • Effective Date: May 1, 2026

1. Information We Collect

We collect information you voluntarily provide and information collected automatically when you visit our Site.

Information you provide:

• Name, email address, phone number, and company name when you submit our contact form
• The content of messages you send us through our contact form
• Information you provide when scheduling a consultation

Information collected automatically:

• IP address and approximate geographic location
• Browser type and version
• Pages visited, time spent on pages, and referring URLs
• Device type and operating system
• Analytics data collected via Google Analytics (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide IT services and support
• Schedule and conduct consultations
• Send you information you have requested about our services
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Protect against fraud and unauthorized use

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

3. Legal Basis for Processing (California Residents)

If you are a California resident, we process your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Our legal basis for processing includes:

• Contractual necessity — to respond to your service inquiries
• Legitimate interests — to improve our services and website
• Legal compliance — to meet our legal obligations
• Consent — where you have provided explicit consent

4. Google Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site.

Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information on Google's privacy practices, visit https://policies.google.com/privacy.

We have enabled Google Analytics data anonymization (IP anonymization) to further protect your privacy.

5. Cookies

Our Site uses cookies — small text files stored on your device. We use the following types of cookies:

• Essential cookies — required for the Site to function properly
• Analytics cookies — used by Google Analytics to collect usage data (see Section 4)
• Security cookies — used by Cloudflare Turnstile for spam protection on our contact form

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service providers — trusted third parties who assist us in operating our website and delivering services (e.g., email providers, hosting providers), bound by confidentiality agreements
• Legal requirements — when required by law, court order, or governmental authority
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Protection of rights — when necessary to protect the rights, property, or safety of iMedia, our clients, or others

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years. Analytics data is retained per Google Analytics default settings (up to 26 months).

8. Your Rights (California Residents — CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know — You may request information about the personal data we collect, use, disclose, and sell
• Right to Delete — You may request deletion of your personal information, subject to certain exceptions
• Right to Correct — You may request correction of inaccurate personal information
• Right to Opt-Out — You have the right to opt out of the sale or sharing of your personal information (we do not sell personal information)
• Right to Limit Use of Sensitive Personal Information — You may limit our use of sensitive personal information
• Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, please contact us at [email protected] or by mail at the address below. We will respond to verified requests within 45 days as required by law.

9. Your Rights (All US Residents)

Regardless of your state of residence, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where no legitimate reason exists for us to continue processing it
• Withdraw consent where processing is based on consent

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

This Privacy Policy was prepared for informational purposes. iMedia IT Solutions Inc. recommends consulting with a qualified attorney to ensure full legal compliance for your specific business circumstances.